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FAQs

FAQs

HOW MUCH DO YOUR CLASSES COST?

All mat classes are booked in blocks of 4 weeks.
Drop in classes available when space allows add 20%.
One hour mat class in the Studio with a maximum of 6 people is £15 each. (£60 for 4 weeks)
One hour Zoom mat class is £11 (£44 for four weeks)
Half hour written and recorded mat class is £5.50 (£22 for 4 weeks)
All Apparatus classes are booked individually.
One hour Apparatus class with a maximum of 3 people is £26
One hour private apparatus class £60 (single or couple)

HOW DO I PAY?

Classes are booked in blocks and paid for in advance. We prefer direct bank transfer to our account, Penny Jones Pilates Ltd, Lloyds Account 30-94-55, account number 00359018. Or you can pay by cheque to Penny Jones Pilates Ltd.

CAN I DROP IN?

If there is space we allow experienced students to drop in. Drop in classes have to be booked on the day. We don’t encourage occasional attendance as the benefit of Pilates can only be gained by regular practice.

CAN I HAVE A TRIAL CLASS?

Yes. If you have no idea if the style, time and place of the class will suit you contact Tarina and she will find you a suitable space. However to get a real sense of the benefits regular attendance is much better. A trial mat class in the Studio costs £15 which will be deducted from your first block payment if you decide to book the term.

CAN I START HALF WAY THROUGH A BLOCK?

Yes. If there is space in a suitable class you can join at anytime. You will be charged for the classes left in the block.

WHAT HAPPENS WHEN I GO ON HOLIDAY OR NEED TO CANCEL A CLASS?

If you need to miss a lesson give us at least 24 hours notice and we will find a swap for you during the current term. It mean you should never miss a lesson. We can’t offer credit from one block of classes to another.

I WORK SHIFTS AND CAN'T COMMIT TO ONE PARTICULAR TIME

Talk to Tarina. Find a time that mostly suits you and we will find spare places so you can get a weekly class in.

DO YOU HAVE BEGINNERS CLASSES?

We rarely run specific beginners class because everyone is different. We do have gentle classes that are a bit slower and focus more on the basics of moving and breathing. These are a great place to start and many people stay in those classes because they suit their needs well. If you are unsure speak to Penny or Tarina and they will find a class suitable for you.
You can also book a private class on the mat or the apparatus to go through some of the basics first so you are confident to join a group class.

I’M VERY UNFIT AND DON’T EXERCISE AT ALL, CAN I STILL DO PILATES?

YES! Pilates works for everyone regardless of age or ability. You just have to be in the right class with the right teacher. If you’ve been injured doing it before or you tried it and it hurt you’re not in the right class. We teach people in wheelchairs, people with hip and knee replacements, with osteoporosis as well as top sportspeople. Our oldest students are in their 90s, youngest in their teens.

WHAT DO YOU NEED TO KNOW ABOUT ME?

We ask all our students to fill in a health questionnaire before they start. We need to know about any conditions, injuries and surgery you may have had or still have that could affect your ability to exercise. We also like to know why you want to do Pilates and what you hope to get out of it. You can download our health questionnaire here. We keep all information confidential in line with GDPR regulations. What you tell us is only shared with the teachers with whom you come into contact.

WHAT SHOULD I WEAR?

Wear something comfortable, t-shirt and stretchy trousers are ideal. We work in bare feet or socks. Please don’t wear a belt or trousers with a tight waistband, they stop you breathing properly. And beware leggings, especially cheap ones, they tend to be quite see through in the bottom area!

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DO YOU HAVE A CHANGING ROOM?

We have a loo and space to change, because of social distancing rules we ask that you arrive with as little as possible and ready to start your class.

SHOULD I BRING A MAT?

We provide all mats and equipment. During times when we need to be aware of COVID infection we need you to bring something to cover our mats, another thin mat or a towel and your own cushion is ideal.

HOW DO I FIND THE STUDIO?

We are tucked away at the back of the Suffolk Food Hall sit. The post code for the site is IP9 2AB, we are just under the Orwell Bridge. We occupy the whole ground floor of the small black barn directly behind the main building. The front door faces Wherstead Hall.

WHERE DO I PARK?

During the day park in the main Food Hall car park and walk behind the big building you will see a small black barn At night you can park further up next to the large brown barn and follow the floodlight short parts back to our building.

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